Compliance & Operations Coordinator

R.w.-Merce; Fort Wayne (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

R.W Mercer Co. in Fort Wayne, IN, seeks a Compliance Coordinator to support its Compliance Division and assist the Fort Wayne Service department when needed.

The role focuses on monitoring inspections, tracking work orders, coordinating certifications, and maintaining multiple records. Strong organizational skills and customer-service orientation are essential for success in this position.

Qualifications

• Must be 18 years old or older.
• High School Diploma, GED, or equivalency.
• 2+ years of professional administrative experience.

Responsibilities

• Compliance Tracking: Monitor and track Compliance work orders, inspections, and ABC Operator compliance.
• Operational Logistics: Create work orders for inspections or repairs, schedule inspections, and coordinate purchase orders for subcontractors and equipment rentals.
• Dispatch Administration: Support the Compliance Division with dispatching by handling calls and emails and assigning tasks.
• Auditing & Communication: Review status of open work orders and communicate updates to the Compliance Manager.
• Records Maintenance: Maintain compliance work orders in accounting and tracking systems, handle invoicing, and assist with other admin tasks.
• Certification & Asset Tracking: Manage technician certifications and equipment/parts inventory.
• Research & Support: Conduct compliance-related research for jurisdictions and coordinate remediation work.
• Customer Service: Serve as primary contact via phone/email with professionalism.
• Warehouse & Service Collaboration: Assist with shipping/receiving, inventory, service calls and invoicing as needed.
• Team Support: Provide cross-functional support to other departments.

Skills

Communication

Organization

Detail orientation

Time management

Education

High School Diploma or GED

Job description

R.W Mercer Co. in Fort Wayne, IN, seeks a Compliance Coordinator to support its Compliance Division and assist the Fort Wayne Service department when needed.

The role focuses on monitoring inspections, tracking work orders, coordinating certifications, and maintaining multiple records. Strong organizational skills and customer-service orientation are essential for success in this position.