Compliance Manager

WB Residential Communities, Inc.; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

ESOP Participation

Job summary

WB Residential Communities, Inc. is seeking an Affordable Housing Compliance Manager with Section 8, LIHTC and HOME experience to oversee lease-ups, recertifications, and re-rentals across portfolio sites.

Ideal candidates will read, abstract, and summarize regulatory agreements; perform EIV reporting; audit files; and travel within Westchester NY (with possible CT assignments) to support onsite compliance and training.

Qualifications

• Minimum of 3 years of experience in Affordable Housing (LIHTC/Section 8).
• LIHTC certification and COS/AHM certification.
• Proficiency with Microsoft Office (Excel/Word).
• Experience with property management software (Yardi/RealPage/OneSite).
• Analytical, detail-oriented and proactive with strong communication.
• Willingness to travel within NY and CT areas.

Responsibilities

• Conduct applicant outreach screening per lotteries and eligibility.
• Assist residents and coordinate move-ins/leases.
• Run monthly/quarterly EIV reports and address discrepancies.
• Enter into repayment agreements for Project Based Section 8.
• Update waiting lists and maintain detailed notes.
• Verify incomes/assets and calculate household eligibility.
• Complete Housing Choice Vouchers and submit to PHAs.
• Travel to sites as needed and train staff on compliance.

Skills

Organizational skills

Detail-oriented

Team player

Customer service

Deescalation

Administrative tasks

Education

LIHTC certification

COS/AHM certification

Tools

Yardi

RealPage

OneSite

Excel

Word

Job description

WB Residential is seeking an Affordable Housing Compliance Manager with Section 8, LIHTC and/or HOME experience to complete lease-ups, assist with re-rentals & recertifications, understands how to read, abstract and summarize housing program regulatory agreements and guidelines. We are looking for a candidate who is knowledgeable in HUD and Low-Income Housing Tax Credit program requirements, who has experience with auditing files, knows & understands federal and state affordable housing rules and requirements, who is analytical, a critical thinker, resourceful, a problem-solver, and a team-player who can work efficiently & independently when given direction.

Duties:

• Conduct applicant outreach screening following lotteries to predetermine eligibility with housing program requirements.
• Assist residents as needed.
• When needed, assist sites with running monthly and quarterly EIV reports and comply with all EIV requirements such as addressing EIV discrepancies.
• Assist Project Based Section 8 sites with entering into repayment agreements.
• Update waiting list and ensure accurate notes.
• Understands how to verify, calculate, and implement various forms of incomes and assets and other tenant eligibility requirements.
• Ability to calculate household income and assets while verifying the proper allowances and deductions.
• Knowledgeable of various income levels & how to apply applicant households to appropriate income levels during lease-up and/or re-rentals.
• Understands income limit requirements & rent charges with applicant households.
• Conducts applicant background checks & hold applicant interviews to prepare initial Tenant Certifications.
• Understands how to complete Housing Choice Vouchers, HUD Project-Based Section 8 vouchers thoroughly & accurately; submit vouchers to PHAs timely.
• Thoroughly tracks all work & maintains updated work status in a detailed and meticulous manner.
• Works with PHAs, applicants & Operations team to determine & coordinate move-in date, unit to lease & lease signing appointments.
• Completes work in a meticulous & timely manner.
• Makes recommendations to Operations/Property Management team about qualification of prospective tenants
• May assist with on-site training and performance management to aide in ensuring Property Managers and/or other site administrative staff are proficient in Section 8, USDA, LIHTC, and/or HOME regulations, HOTMA implementation, and internal compliance protocols.
• Stay current on evolving regulatory guidance, including HOTMA, HTF program requirements, and ensure policy implementation is timely and consistent.
• Assist with resolution of compliance flags or agency inquiries in a timely and professional manner.
• Ensure lease-up benchmarks are met (units rented timely, timely executing new leases and initial certifications, submission of initial certification files to third-party auditor and/or investors, draft and issue rejection/ineligibility/waiting list letters, etc.)
• Complete internal site visits/file reviews to complete training needs assessments, determine adherence to policies and procedures, follow-up on open non-compliance issues.
• Assist with file audits when requested such as preparation of MORs, LIHTC monitoring agency and/or investor audits.
• Assist with reviewing, abstracting, and summarizing regulatory agreements, housing program manuals and guidebooks/handbooks and providing clarification to operations as needed.
• Ability to travel to different sites as needed.
• Additional duties as assigned.

Additional Qualifications:

• Excellent organizational and record-keeping skills, detail-oriented and apply initiative.
• Ability to work well with the general public and within a team environment.
• Strong customer service skills and the ability to deescalate challenging situations.
• Administrative tasks such as scanning, faxing, sending emails, checking voicemails, etc.

Affordable Housing Qualifications:

• Strong knowledge of HUD Project Based Section 8 and Low-Income Housing Tax Credit programs with some knowledge of USDA RD program, HOME, or Public Housing.
• Holds two (2) Industry Certifications for HUD or LITHC Compliance (AHM, LIHTC, COS, HCCP, etc.)
• Minimum of three (3) years’ experience with auditing Project Based Section 8/LIHTC/HOME certification files & Project-based for Enhanced Vouchers
• Computer literate with experience using property management software(s) (i.e.: Yardi, OneSite etc.)
• Detailed-oriented, great analytical skills, quick learner, fast & meticulous worker.
• Independent & critical thinker, motivated, highly resourceful team player.
• Our ideal candidate would have experience in the affordable housing industry and who is passionate and willing to work with/at sites throughout the portfolio.
• Candidate must have the ability to travel primarily within Westchester County NY (on occasion, may also extend to Putnam County, NY, Suffolk County, NY and New Haven County, CT) to assist with completion of lease-up/re-rentals, recertifications, help prepare for on-site file audits, and assist at sites when needed.
• Excellent interpersonal communication and proven ability to prioritize tasks and project goals.

Education & Experience requirements:

• Minimum of 3 years of experience in Affordable Housing (LIHTC/Section 8)
• LIHTC certification
• COS/AHM certification
• Proficiency in Microsoft programs (i.e.: Excel, Word)
• Hands-on experience with housing software programs such as Yardi and Realpage

Salary: $80,000 – 90,000 (commensurate with experience)

Job Type: Full-time, in-person

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Employee Stock Ownership Plan (ESOP) Participation