Compliance Analyst - Operations

RiseMe; Killeen (TX); On-site; USD 38,000 - 55,000; Full time

Job summary

FNBT is seeking an organized administrative professional to support its Compliance team in Texas. The role focuses on complaint analysis, reporting, and coordination across committees, with emphasis on accuracy and confidentiality.

You will work with the Director of Compliance, use Ncomply and Nverify, prepare meeting minutes, and help develop training materials, risk assessments, and policies while maintaining strong cross‑unit collaboration.

Qualifications

• High School Diploma or Equivalent
• Minimum of 2 years previous bank experience required
• Exceptional verbal and written communication, collaboration and time management skills
• Ability to maintain confidentiality of information and pass background check
• Proficient in Microsoft Office suite
• Ability to work independently and in a team with all levels of personnel

Responsibilities

• Perform general administrative tasks including communications, scheduling, and meetings.
• Serve as SME for Complaint Analysis and categorize data per director's guidance.
• Prepare and maintain complaint reporting for committees.
• Provide timely status updates to designated manager.
• Assist with preparation of Compliance Committee meeting minutes.
• Utilize compliance software such as Ncomply and Nverify.
• Assist with developing training materials for the business unit.
• Assist with risk assessments and related design and execution.
• Assist with developing, maintaining, and revising compliance policies and procedures.
• Build and maintain relationships with business units.
• Prepare data for audits/examinations.
• Travel as necessary and perform other duties as assigned.

Skills

Administrative tasks

Communication skills

Time management

MS Office proficiency

Education

High School Diploma

Tools

Ncomply

Nverify

Microsoft Office

Job description

FNBT is an equal opportunity employer.

• Perform general administrative tasks to include communications, scheduling, coordinating meetings and/or appointments
• Serve as the subject matter expert (SME) for Complaint Analysis which includes analyzing complaint data to identify applicable categories as specified by the Director of Compliance in accordance with the Compliance Management System
• Prepare and maintain complaint reporting for various committees
• Provide timely status and reporting updates to designated manager
• Assist with preparation of Compliance Committee; including development of meeting minutes
• Successfully utilize all compliance software to include but not limited to Ncomply and Nverify
• Assist with developing business unit specific training materials
• Assist with developing, updating and performing risk assessments, including the design and execution
• Assist with developing, maintaining and revising the Bank's compliance policies and procedures
• Develop and maintain strong working relationships with the business units
• Prepare and compile data for applicable audits/examinations
• Provide support to other staff members and departments as needed
• Travel as necessary
• Perform other duties as assigned

Physical Requirements

• Must be able to remain in a sitting or standing in stationary position for extended periods of time
• Require repetitive motions of the hands and wrist related to writing and typing on an electronic keyboard
• Operate a computer and other office machinery for extended periods of time
• Ability to lift up to 25 pounds

Qualifications

• High School Diploma or Equivalent
• At least 18 years of age
• Minimum of 2 years previous bank experience required
• Exceptional verbal and written communication, collaboration and time management skills
• Ability to adapt to various work environments and project schedules
• Ability to work independently as well as in a team environment with all levels of personnel
• Ability to maintain confidentiality of information
• Must work under minimal supervision and utilize available resources
• Proficient in Microsoft Office suite
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment