Compliance Analyst - Complaint Analysis & Reporting

RiseMe; Killeen (TX); On-site; USD 38,000 - 55,000; Full time

Job summary

FNBT is seeking an organized administrative professional to support its Compliance team in Texas. The role focuses on complaint analysis, reporting, and coordination across committees, with emphasis on accuracy and confidentiality.

You will work with the Director of Compliance, use Ncomply and Nverify, prepare meeting minutes, and help develop training materials, risk assessments, and policies while maintaining strong cross‑unit collaboration.

Qualifications

• High School Diploma or Equivalent
• Minimum of 2 years previous bank experience required
• Exceptional verbal and written communication, collaboration and time management skills
• Ability to maintain confidentiality of information and pass background check
• Proficient in Microsoft Office suite
• Ability to work independently and in a team with all levels of personnel

Responsibilities

• Perform general administrative tasks including communications, scheduling, and meetings.
• Serve as SME for Complaint Analysis and categorize data per director's guidance.
• Prepare and maintain complaint reporting for committees.
• Provide timely status updates to designated manager.
• Assist with preparation of Compliance Committee meeting minutes.
• Utilize compliance software such as Ncomply and Nverify.
• Assist with developing training materials for the business unit.
• Assist with risk assessments and related design and execution.
• Assist with developing, maintaining, and revising compliance policies and procedures.
• Build and maintain relationships with business units.
• Prepare data for audits/examinations.
• Travel as necessary and perform other duties as assigned.

Skills

Administrative tasks

Communication skills

Time management

MS Office proficiency

Education

High School Diploma

Tools

Ncomply

Nverify

Microsoft Office

Job description

FNBT is seeking an organized administrative professional to support its Compliance team in Texas. The role focuses on complaint analysis, reporting, and coordination across committees, with emphasis on accuracy and confidentiality.

You will work with the Director of Compliance, use Ncomply and Nverify, prepare meeting minutes, and help develop training materials, risk assessments, and policies while maintaining strong cross‑unit collaboration.