Compliance Analyst - Risk & Complaint Analytics

First National Bank Texas; Killeen (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

First National Bank Texas seeks a Compliance Analyst - Operations to support the bank's compliance program at FNBT Headquarters in Texas. This role focuses on complaint analysis, reporting, and risk assessments within the Compliance Management System.

You will use Ncomply and Nverify, prepare meeting minutes for committees, and develop training materials while maintaining strong cross‑functional relationships. Strong communication and confidentiality are essential in a team environment.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 2 years bank experience is required.
• Proficient in Microsoft Office.
• Must pass a background investigation according to company policy.
• Ability to work independently as well as in a team.

Responsibilities

• Perform general administrative tasks including communications, scheduling, and coordinating meetings.
• Serve as SME for Complaint Analysis and categorize complaints per Compliance Management System.
• Prepare and maintain complaint reporting for committees.
• Provide timely status and reporting updates to the designated manager.
• Assist with Compliance Committee preparation, including meeting minutes.
• Utilize compliance software such as Ncomply and Nverify.
• Assist in developing training materials for business units.
• Assist with risk assessments and policy/procedure maintenance.
• Develop and maintain relationships with business units.
• Prepare data for audits/examinations.
• Travel as necessary and perform other duties as assigned.

Skills

Verbal & written communication

Collaboration

Time management

Adaptability

Teamwork

Confidentiality

Independent work

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

First National Bank Texas seeks a Compliance Analyst - Operations to support the bank's compliance program at FNBT Headquarters in Texas. This role focuses on complaint analysis, reporting, and risk assessments within the Compliance Management System.

You will use Ncomply and Nverify, prepare meeting minutes for committees, and develop training materials while maintaining strong cross‑functional relationships. Strong communication and confidentiality are essential in a team environment.