Compliance & Account Support Officer (UK)

HHHUB; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Hhhub, a UK-based payments company, seeks a detail-oriented Compliance & Account Support Officer to join a dual-function role. You will assist MLRO with due diligence, KYC, and transaction monitoring while supporting Account Managers in day-to-day client communications and onboarding documentation.

Responsibilities include reviewing PEP/sanctions checks, preparing compliance analyses, and addressing client inquiries with professionalism and accuracy. English and Russian fluency is required.

Qualifications

• 1+ year hands-on compliance experience in payments/fintech.
• Knowledge of KYC and AML procedures, onboarding corporate clients.
• Experience reviewing screening results (PEP, sanctions, adverse media).
• Experience in transaction monitoring and reporting to MLRO.
• Strong analytical, detail-oriented and collaborative mindset.
• Excellent written/spoken English and Russian.

Responsibilities

• Support MLRO and compliance functions with due diligence and KYC.
• Review PEP, sanctions and adverse media screening results.
• Monitor transactions and prepare analyses for MLRO.
• Assist Account Manager with corporate client communication and onboarding documents.
• Respond to internal queries regarding compliance policies and procedures.

Skills

Analytical thinking

Attention to detail

Executive-level communication

Collaboration across teams

Time management

Organisational skills

Proactive, service-oriented

Tools

MS Office

Excel

Job description

Описание

Our client is a UK-based global, multi-channel payment gateway and a full-service Payment Service Provider of local e-payment solutions for International Customer Not-Present businesses. We are looking for a detail-oriented Compliance & Account Support Officer that combines strong compliance skills with a hands-on, client-facing approach. This is a dual-function role. You will support the Money Laundering Reporting Officer (MLRO) and the compliance function with due diligence, screening and transaction monitoring, and you will also work alongside our Account Managers to support day-to-day communication with corporate clients and routine account management. You will report to the MLRO on compliance matters and work closely with the Account Management team on client-facing tasks.

Задачи

• Compliance Carry out and ensure compliance with the company's due diligence and Know Your Customer (KYC) procedures
• Review PEP, sanctions and adverse media screening results
• Perform transaction monitoring and analysis, reporting directly to the MLRO
• Carry out risk assessments and research into prospective clientsRespond in a timely manner to queries from colleagues about compliance with company policies and procedures
• Prepare documentation in line with the needs of the business.

Client and Account Support

• Assist the Account Manager with communication with corporate clients
• Support daily account management activities
• Answer customer queries in a courteous, professional and timely manner
• Act as a point of contact for clients on compliance-related requests, such as onboarding documentation and information requests.

Требования

• Minimum one year of hands-on experience in a compliance role, ideally in financial services, payments or fintech
• Practical experience of KYC / customer due diligence and AML procedures, including onboarding and risk assessment of corporate clients
• Experience reviewing PEP, sanctions and adverse media screening results and escalating findings
• Experience in transaction monitoring and preparing analysis reports for an MLRO or compliance lead
• Analytical and logical thinking with strong attention to detail
• Ability to work collaboratively within and across functions
• Executive-level communication and presentation skills
• Good organisational skills
• Fluent English and Russian (written and spoken)
• Prior experience in e-commerce and electronic payments (a significant advantage)
• Proficiency in MS Office applications
• advanced Excel is a plus.

Key Competencies

• Strong analytical thinking and attention to detail
• Excellent communication and client relationship skills
• Strong organisational and time management skills
• Ability to collaborate across compliance and account management teams
• Proactive, responsible and service-oriented approach.

The Employer offers

• A varied role spanning compliance and client relationships
• An interesting and prospective job within an international business, working closely with colleagues in Europe and other parts of the world
• Friendly team and enjoyable working environment
• The opportunity to grow within a fast-moving payments business.