Complex Liability Adjuster – Litigated CGL & BOP Claims

Berkshire Hathaway GUARD Insurance Companies; Wilkes-Barre (Luzerne County); Hybrid; USD 70,000 - 115,000; Full time

Benefits offered by this job

Hybrid schedule

Predictable hours (no nights, weekends

Job summary

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to manage litigated CGL and BOP claims from investigation to resolution. You will oversee complex liability exposures, coordinate with defense counsel and vendors, and ensure accurate documentation and regulatory compliance.

The role supports hybrid work with a focus on timely, cost-aware outcomes and strong communication with insureds and stakeholders across multiple offices.

Qualifications

• Minimum 10 years of insurance industry experience with hands-on CGL claims handling.
• 5+ years managing litigated and in-suit CGL and BOP claims.
• Experience with complex liability exposures (tow trucks, automotive operations, premises).
• Strong understanding of litigation management, claim valuation, and negotiation.
• Experience analyzing coverage and applying policy language.
• Proven ability to work with defense counsel and manage lifecycle of claims.
• Active adjuster license or willingness to obtain and maintain licenses.

Responsibilities

• Manage litigated and in-suit claims from investigation through resolution.
• Coordinate with defense counsel, experts and vendors throughout litigation.
• Review policy language to determine coverage, liability and damages.
• Develop and execute claim resolution plans for timely outcomes.
• Negotiate settlements with claimants and attorneys.
• Maintain accurate claim documentation per regulatory requirements.
• Communicate with insureds, claimants, attorneys, vendors and internal stakeholders.

Skills

Communication

Multi-tasking

Claims systems

Licensing knowledge

Education

JD or BA with liability claims experience

Tools

Claims management systems

MS Office / standard business apps

Job description

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Overview

Good Things Start Here. Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle Commercial General Liability (CGL) and Business Owners Policy (BOP) claims from initial investigation through resolution. This role focuses on litigated and in‑suit files, including complex liability exposures involving tow yards, automotive‑related operations, and other general liability risks.

What You’ll Do

• Manage litigated and in-suit claims, partnering with defense counsel, experts and vendors throughout the litigation process
• Review policy language and determine coverage, liability, damages, and litigation strategy
• Develop and execute claim resolution plans that support timely and cost‑effective outcomes
• Negotiate settlements with claimants, attorneys, and other involved parties
• Maintain accurate claim documentation in accordance with company and regulatory requirements
• Communicate with insureds, claimants, attorneys, vendors, and internal stakeholders

Qualifications

• Minimum 10 years of insurance industry experience, including hands‑on Commercial General Liability (CGL) claims handling
• 5+ years of experience managing litigated and in‑suit CGL and BOP claims
• Experience handling complex liability exposures, including tow yards, vehicle storage facilities, automotive‑related, transportation, or premises liability claims preferred
• Strong understanding of litigation management, claim valuation, and negotiation strategies
• Experience analyzing coverage issues and applying policy language to liability claims
• Proven ability to work effectively with defense counsel and manage claims through the litigation lifecycle
• Strong written and verbal communication skills
• Ability to manage multiple complex claims and competing priorities
• Experience using claims management systems and standard business applications
• JD preferred, or bachelor’s degree with significant experience handling litigated liability claims
• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including training and compliance with ongoing continuing education requirements

Salary

$70,000 - $115,000. In accordance with applicable pay transparency laws, this range represents a good‑faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

Locations

This role may be based out of any of our office locations, including: New York, NY; Parsippany, NJ; Conshohocken, PA; Wilkes‑Barre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; and Scottsdale, AZ.