Complex Liability Adjuster (New York)

Berkshire Hathaway GUARD Insurance Companies; Wilkes-Barre (Luzerne County); Hybrid; USD 75,000 - 120,000; Full time

Benefits offered by this job

Hybrid schedule

No nights weekends or holidays

Competitive pay + generous PTO

Medical, dental & vision starting day

401(k), tuition reimbursement & lon g

longevity bonuses

Job summary

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle Commercial General Liability (CGL) and Business Owners Policy (BOP) claims in New York, including litigated files. The role offers a hybrid schedule with two days remote and three in‑office, and emphasizes strong analytical and communication skills.

Qualified candidates will have experience handling NY liability claims, a JD or bachelor’s degree, and licensure support from the company.

Qualifications

• Strong written and verbal communication skills.
• Organizational skills and ability to manage multiple claims.
• Experience using claims systems and standard business tools.

Responsibilities

• Investigate New York liability claims and determine coverage and liability.
• Review evidence, reports, and medical records to evaluate damages and set reserves.
• Interview insureds, claimants, and witnesses.
• Work with defense counsel and legal teams to manage litigated claims.
• Manage CGL and BOP claims, including coordination with counsel and case progression.
• Process indemnity and expense payments.
• Maintain accurate claim documentation and support claim resolution.

Skills

Communication skills

Organizational skills

Verbal communication

Multitasking

Education

JD preferred or bachelor’s degree

Tools

Claims systems

Job description

Good Things Start Here.

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle Commercial General Liability (CGL) and Business Owners Policy (BOP) claims in New York, including litigated files.

Key Responsibilities

• Investigate New York liability claims and determine coverage and liability
• Review evidence, reports, and medical records to evaluate damages and set reserves
• Interview insureds, claimants, and witnesses
• Work with defense counsel and legal teams to manage litigated claims
• Manage CGL and BOP claims, including coordination with counsel and case progression
• Process indemnity and expense payments
• Maintain accurate claim documentation and support claim resolution

Qualifications

• Experience handling Commercial General Liability claims in New York, including litigated claims
• JD preferred, or bachelor’s degree with experience adjusting liability claims
• Strong written and verbal communication skills
• Organizational skills and ability to manage multiple claims
• Experience using claims systems and standard business tools
• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including training and compliance with ongoing continuing education requirements.

Salary

$75,000 - $120,000

In accordance with applicable pay transparency laws, this range represents a good‑faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of one of the following locations: New York, NY; Parsippany, NJ; Conshohocken, PA; Wilkes‑Barre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; and Scottsdale, AZ.