Complex Liability Adjuster (New York)

Berkshire Hathaway GUARD Insurance Companies; Atlanta (GA); Hybrid; USD 75,000 - 120,000; Full time

Benefits offered by this job

Hybrid schedule

Medical, dental & vision day one

401(k)

Tuition reimbursement

Generous PTO

Job summary

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle Commercial General Liability (CGL) and Business Owners Policy (BOP) claims in New York, including litigated files. The role supports a hybrid schedule with in-office and remote work options.

Ideal candidates have experience with NY liability claims, strong communication skills, and the ability to manage multiple claims while coordinating with defense counsel and internal teams.

Qualifications

• Experience handling Commercial General Liability claims in NY, including litigated claims.
• JD preferred, or bachelor’s degree with experience adjusting liability claims.
• Strong written and verbal communication skills.
• Organizational skills and ability to manage multiple claims.
• Experience using claims systems and standard business tools.
• Licensing requirement: active adjuster license or ability to obtain and maintain state licenses.

Responsibilities

• Investigate New York liability claims and determine coverage and liability.
• Review evidence, reports, and medical records to evaluate damages and set reserves.
• Interview insureds, claimants, and witnesses.
• Work with defense counsel and legal teams to manage litigated claims.
• Manage CGL and BOP claims, including coordination with counsel and case progression.
• Process indemnity and expense payments.
• Maintain accurate claim documentation and support claim resolution.

Skills

Strong written and verbal comm

Organizational skills

Claims systems experience

Education

JD preferred

Bachelor’s degree with liability claims experience

Tools

Claims systems

Microsoft Office

Job description

Good Things Start Here.

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle Commercial General Liability (CGL) and Business Owners Policy (BOP) claims in New York, including litigated files.

Key Responsibilities

• Investigate New York liability claims and determine coverage and liability
• Review evidence, reports, and medical records to evaluate damages and set reserves
• Interview insureds, claimants, and witnesses
• Work with defense counsel and legal teams to manage litigated claims
• Manage CGL and BOP claims, including coordination with counsel and case progression
• Process indemnity and expense payments
• Maintain accurate claim documentation and support claim resolution

Qualifications

• Experience handling Commercial General Liability claims in New York, including litigated claims
• JD preferred, or bachelor’s degree with experience adjusting liability claims
• Strong written and verbal communication skills
• Organizational skills and ability to manage multiple claims
• Experience using claims systems and standard business tools
• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including training and compliance with ongoing continuing education requirements.

Salary

$75,000 - $120,000

In accordance with applicable pay transparency laws, this range represents a good‑faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of one of the following locations: New York, NY; Parsippany, NJ; Conshohocken, PA; Wilkes‑Barre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; and Scottsdale, AZ.