Complex Liability Adjuster – Litigated CGL & BOP Claims

Berkshire Hathaway Guard; Scottsdale (AZ); Hybrid; USD 70,000 - 115,000; Full time

Benefits offered by this job

Hybrid work model

No nights, weekends, or holidays

Competitive pay + generous PTO

Medical, dental & vision starting day

401(k), tuition reimbursement & Longet

Job summary

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle CGL and BOP claims from investigation through resolution, with focus on litigated files and exposures such as tow yards and automotive-related risks. This role supports a hybrid work model with some in-office collaboration.

You will manage litigated claims, review coverage, and develop strategies, while coordinating with defense counsel, experts and vendors to achieve timely, cost-effective outcomes.

Qualifications

• Minimum 10 years of insurance industry experience including hands-on CGL claims handling.
• 5+ years of experience managing litigated and in-suit CGL and BOP claims.
• Experience handling complex liability exposures such as tow yards and vehicle storage facilities.
• Strong understanding of litigation management, claim valuation, and negotiation strategies.
• Experience analyzing coverage issues and applying policy language to liability claims.
• License to adjust or willingness to obtain and maintain state licenses.

Responsibilities

• Manage litigated and in-suit claims, partnering with defense counsel, experts and vendors.
• Review policy language and determine coverage, liability, damages, and strategy.
• Develop and execute claim resolution plans for timely, cost-effective outcomes.
• Negotiate settlements with claimants, attorneys and other parties.
• Maintain accurate claim documentation per company and regulatory requirements.
• Communicate with insureds, claimants, attorneys, vendors and internal stakeholders.

Skills

Litigation management

Negotiation

Policy interpretation

Communication skills

Multi-tasking

Education

JD preferred

Bachelor's degree with liability claims experience

Tools

Claims management system

Job description

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle Commercial General Liability (CGL) and Business Owners Policy (BOP) claims from initial investigation through resolution This role focuses on litigated and in-suit files, including complex liability exposures involving tow yards, automotive-related operations, and other general liability risks.

What You’ll Do

• Manage litigated and in-suit claims, partnering with defense counsel, experts and vendors throughout the litigation process
• Review policy language and determine coverage, liability, damages, and litigation strategy
• Develop and execute claim resolution plans that support timely and cost-effective outcomes
• Negotiate settlements with claimants, attorneys, and other involved parties
• Maintain accurate claim documentation in accordance with company and regulatory requirements
• Communicate with insureds, claimants, attorneys, vendors, and internal stakeholders

Qualifications

• Minimum 10 years of insurance industry experience, including hands‑on Commercial General Liability (CGL) claims handling
• 5+ years of experience managing litigated and in‑suit CGL and BOP claims
• Experience handling complex liability exposures, including tow yards, vehicle storage facilities, automotive‑related, transportation, or premises liability claims preferred
• Strong understanding of litigation management, claim valuation, and negotiation strategies
• Experience analyzing coverage issues and applying policy language to liability claims
• Proven ability to work effectively with defense counsel and manage claims through the litigation lifecycle
• Strong written and verbal communication skills
• Ability to manage multiple complex claims and competing priorities
• Experience using claims management systems and standard business applications
• JD preferred, or bachelor’s degree with significant experience handling litigated liability claims

• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including training and compliance with ongoing continuing education requirements

Salary $70,000 - $115,000

In accordance with applicable pay transparency laws, this range represents a good‑faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of any of our office locations, including:

New York, NY; Parsippany, NJ; Conshohocken, PA; Wilkes‑Barre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; and Scottsdale, AZ.