Compassionate Youth Crisis Intake Specialist

Seven Counties Services; United States; Remote; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Seven Counties Services is seeking a crisis screening professional to work via telephone for youth crisis services. You will collect demographic and clinical information, assess eligibility, verify insurance, and document accurately in the EHR system to support timely care.

You will collaborate with team members, schedule initial appointments, and maintain monthly metrics on calls, appointments, and referrals while promoting safety and quality assurance throughout the department.

Qualifikationen

• Bachelor's degree in Social Services, Human Behavior Sciences or related field.
• At least 1 year full-time experience in mental health or related social services.
• Crisis counseling experience preferred.
• Proficiency in word processing/data entry and general computer skills required.
• Electronic Health Record (Avatar preferred) experience is a plus.

Aufgaben

• Provide telephone screening for crisis services for youth.
• Collect demographic and clinical information and document accurately in the EHR.
• Determine client eligibility and verify insurance coverage.
• Consult with team and route follow-up as appropriate.
• Schedule initial appointments and coordinate with community resources.
• Maintain monthly report data on calls, appointments, and referrals.

Kenntnisse

Crisis counseling

Active listening

Communication skills

Data entry

Computer literacy

Ausbildung

Bachelor's degree in Social Services, Human Behavior Sciences or related field

Tools

Avatar EHR

Microsoft Office

Jobbeschreibung

Seven Counties Services is seeking a crisis screening professional to work via telephone for youth crisis services. You will collect demographic and clinical information, assess eligibility, verify insurance, and document accurately in the EHR system to support timely care.

You will collaborate with team members, schedule initial appointments, and maintain monthly metrics on calls, appointments, and referrals while promoting safety and quality assurance throughout the department.