Compassionate Weekend Receptionist - Long-Term Care

Continuum Healthcare Inc.; Johnstown (Cambria County); On-site; USD 17,000 - 21,000; Part time

Job summary

Continuum Healthcare Inc. in Johnstown is seeking a dynamic Part-Time Receptionist for our long term care facility. You will manage front desk duties, greet residents, handle calls, screen visitors, and schedule appointments with professionalism and warmth.

This role requires weekend availability, strong communication, and the ability to multi-task in a calm, HIPAA-conscious environment. Prior clerical experience and familiarity with Word and Excel are a plus, as is experience in long-term care.

Qualifications

• Must be available some weekend hours.
• Knowledge of office equipment; computer experience a plus (Word, Excel).
• Clerical/ administrative experience preferred.
• Long-term care experience is a plus.

Responsibilities

• Operate telephone, answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
• Greet residents, families, and employees and determine nature and purpose of visit and direct or escort them to their destination
• Must be customer service oriented and demonstrate good communication and phone skills
• Transferring calls and assisting residents as needed
• Handling issues with any residents, vendors and family members
• Communicate effectively with department staff to ensure maximum efficiency throughout the facility
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the facility
• Monitor entrance to ensure that confused residents do not exit the building unattended
• Maintain confidentiality of all residents care information and funds following HIPAA guidelines
• Capability to multi-task and light clerical work and tasks
• Assist other personnel as requested

Skills

Office equipment knowledge

Computer skills

Clerical experience

Long-term care experience

Tools

Word

Excel

Job description

Continuum Healthcare Inc. in Johnstown is seeking a dynamic Part-Time Receptionist for our long term care facility. You will manage front desk duties, greet residents, handle calls, screen visitors, and schedule appointments with professionalism and warmth.

This role requires weekend availability, strong communication, and the ability to multi-task in a calm, HIPAA-conscious environment. Prior clerical experience and familiarity with Word and Excel are a plus, as is experience in long-term care.