Compassionate Veterinary Receptionist - Growth & Training

Allianceanimalhealth; Lubbock (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health & dental

Vision insurance

401k match

Life insurance

HSA/FSA

Paid vacation

Parental leave

CE allowance

Tuition reimbursement

Career development

Referral bonus

Pet discounts

Job summary

Alliance Animal Health in Lubbock, TX is seeking a friendly veterinary receptionist to greet clients, triage questions, and coordinate care. You will answer calls, schedule appointments, check in/out clients, and process payments with compassion and discretion.

You should have at least 1 year of veterinary or guest-service experience, strong communication, multitasking ability, and solid computer skills. The role offers comprehensive benefits and opportunities for ongoing training.

Qualifications

• Receptionist with a minimum of 1-year veterinary experience preferred.
• Previous customer service experience.
• Compassionate and calm team-player.
• Ability to multi-task.
• Strong communication skills.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet clients and patients, answer questions and triage concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support in a compassionate and discreet manner.
• Maintain the reception area and keep the workplace orderly.

Skills

Customer service experience

Communication skills

Organizational skills

Multi-tasking

Computer skills

Job description

Alliance Animal Health in Lubbock, TX is seeking a friendly veterinary receptionist to greet clients, triage questions, and coordinate care. You will answer calls, schedule appointments, check in/out clients, and process payments with compassion and discretion.

You should have at least 1 year of veterinary or guest-service experience, strong communication, multitasking ability, and solid computer skills. The role offers comprehensive benefits and opportunities for ongoing training.