Compassionate Vet Receptionist — Front Desk Hero

Annapolis Cat Hospital; Annapolis (MD); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Pet discount

Job summary

Bay Ridge Animal Hospital and Annapolis Cat Hospital in Annapolis, MD are hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients and set a warm, professional tone for every visit.

You will greet clients and pets, handle appointments and payments, answer calls, and support the team in a fast-paced, client-focused environment, with a strong emphasis on care and teamwork.

Qualifications

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and pets, complete sign-in, confirm details, and escort to exam rooms.
• Process payments, manage sales, schedule future appointments and handle payments.
• Answer calls for appointments, inquiries, refills, and perform outbound reminders.
• Understand vaccination protocols, basic lab tests, common diseases, terminology, and behavior.
• Maintain cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Organizational skills

Multitasking

Professional demeanor

Job description

Bay Ridge Animal Hospital and Annapolis Cat Hospital in Annapolis, MD are hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients and set a warm, professional tone for every visit.

You will greet clients and pets, handle appointments and payments, answer calls, and support the team in a fast-paced, client-focused environment, with a strong emphasis on care and teamwork.