Compassionate Veterinary Receptionist & Client Concierge

Four Paws at Four Points; Austin (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, and

Life Insurance and Disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Four Paws at Four Points Veterinary Hospital in Austin, TX is seeking an outgoing Client Service Representative to warmly welcome clients. The role involves managing appointments, daily patient flow, and handling phones and in-person interactions while delivering compassionate, informative service.

Ideal candidates are detail-oriented, organized, team-focused, and able to thrive in a fast-paced client service environment.

Qualifications

• 1+ year of customer service, front-desk, or reception experience.
• Veterinary receptionist or healthcare front-desk experience preferred.
• Ability to provide compassionate, professional service in routine and emotionally sensitive situations.

Responsibilities

• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions and provide essential service information to clients.

Skills

Customer service

Reception

Phone handling

Team player

Job description

Four Paws at Four Points Veterinary Hospital in Austin, TX is seeking an outgoing Client Service Representative to warmly welcome clients. The role involves managing appointments, daily patient flow, and handling phones and in-person interactions while delivering compassionate, informative service.

Ideal candidates are detail-oriented, organized, team-focused, and able to thrive in a fast-paced client service environment.