Compassionate Veterinary Receptionist & Client Care

Alliance Animal Health; Crete (NE); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Assistance Program

Background check eligibility

Job summary

Alliance Animal Health is seeking a Veterinary Customer Service Representative for Crete Veterinary Clinic in Crete, Nebraska. The role focuses on greeting clients, triaging concerns, answering inquiries, scheduling, and handling payments in a fast-paced animal clinic environment.

The position requires a friendly, compassionate demeanor, reliable computer skills, and the ability to manage multiple tasks with attention to detail. Experience in a veterinary setting is preferred.

Qualifications

• Minimum 1 year veterinary reception/assistant experience preferred.
• Compassionate, calm team player with strong communication.
• Proficient computer skills and organized work habits.

Responsibilities

• Greet and welcome clients and patients, answer questions, and triage concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize daily flow and efficiency.
• Check in and check out clients and process payments.
• Provide friendly emotional support to clients during times of need.

Skills

Receptionist experience

Strong communication

Customer service

Computer skills

Tools

Computer skills

Job description

Alliance Animal Health is seeking a Veterinary Customer Service Representative for Crete Veterinary Clinic in Crete, Nebraska. The role focuses on greeting clients, triaging concerns, answering inquiries, scheduling, and handling payments in a fast-paced animal clinic environment.

The position requires a friendly, compassionate demeanor, reliable computer skills, and the ability to manage multiple tasks with attention to detail. Experience in a veterinary setting is preferred.