Compassionate Veterinary Receptionist & Care Coordinator

Raytown Gregory Animal Health Center; Raytown (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care for your s

Online discount platform access

Free 24/7 Teladoc access to doctors

Job summary

Raytown-Gregory Animal Health Center in Raytown, MO is seeking a friendly, client-focused Receptionist to join our AAHA-accredited veterinary team. You will be the first contact, manage a multi-line phone system, greet clients with warmth, and help coordinate patient visits with empathy and professionalism.

This role supports clinicians by maintaining medical records, scheduling appointments, handling payments, and promoting preventive care.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication skills

Organizational skills

Team player

Veterinary software experience

Flexible schedule

Job description

Raytown-Gregory Animal Health Center in Raytown, MO is seeking a friendly, client-focused Receptionist to join our AAHA-accredited veterinary team. You will be the first contact, manage a multi-line phone system, greet clients with warmth, and help coordinate patient visits with empathy and professionalism.

This role supports clinicians by maintaining medical records, scheduling appointments, handling payments, and promoting preventive care.