Receptionist - Raytown-Gregory Animal Health Center

Raytown Gregory Animal Health Center; Raytown (MO); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted veterinary care for your s

Online discount platform access

Free 24/7 Teladoc access to doctors

Descripción de la vacante

Raytown-Gregory Animal Health Center in Raytown, MO is seeking a friendly, client-focused Receptionist to join our AAHA-accredited veterinary team. You will be the first contact, manage a multi-line phone system, greet clients with warmth, and help coordinate patient visits with empathy and professionalism.

This role supports clinicians by maintaining medical records, scheduling appointments, handling payments, and promoting preventive care.

Formación

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsabilidades

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Conocimientos

Customer service

Communication skills

Organizational skills

Team player

Veterinary software experience

Flexible schedule

Descripción del empleo

Raytown-Gregory Animal Health Center invites you to join a dedicated practice where medical excellence meets community trust. We are proud to serve Raytown, MO, as a certified AAHA Accredited facility, reflecting our unwavering commitment to the highest standards of veterinary care. The dedication of our existing teammates is evident in our outstanding 4.8-star Google rating, showing the strong relationships we have built with our pet families. If you are looking for a place where you can immediately contribute meaningful, high-quality small animal medicine, this is your opportunity.As a new teammate, you benefit from joining a supportive culture committed to your professional development and career goals. We focus heavily on creating a positive learning environment, ensuring you have the necessary resources and workflow support to focus entirely on patient care. Programs are in place to help all teammates succeed, whether you are pursuing credentialing as a veterinary technician, seeking mentorship to expand your clinical skills, or aspiring to step into a future leadership role. We want you to feel empowered and able to do your best work every single day.Providing excellent small animal care is our priority, underpinned by our AAHA accreditation. We ensure you have access to the established protocols and resources necessary to treat complex cases across all facets of general practice. Should specialized input be required, our affiliated network grants access to internal specialty consultations, bringing high-level expertise directly to the Raytown location. We believe in evidence-based medicine and collaborative care, providing you with the structure needed to advance your clinical expertise and make a significant difference in patient outcomes.Raytown offers an ideal balance of suburban convenience and community charm, located just outside the vibrant Kansas City metro area. Here, you will find a supportive atmosphere that combines the slower pace of a close-knit town with easy access to big-city amenities, including major league sports, world-class dining, and cultural attractions. Raytown is an excellent place to put down roots, offering a welcoming atmosphere where you can enjoy a high quality of life while pursuing a fulfilling career in veterinary medicine.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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