Veterinary Receptionist — Flexible Schedule & Compassionate Care

Antioch-Dog-and-Cat-Hospita; North Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Discounted pet care

Job summary

Antioch Dog and Cat Hospital in Kansas City is seeking a Receptionist to be the Director of First Impressions, greeting clients, managing a multi-line phone system, and reflecting compassionate care.

You will coordinate care by maintaining accurate records, handling scheduling and payments, and supporting pet wellness education. This role offers growth within a supportive team and a comprehensive benefits package.

Qualifications

• Passion for excellent customer service.
• Excellent communication under stress.
• Strong organizational and multitasking abilities.
• Collaborative, team-first mindset; ability to work independently.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle payments.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software

Tools

Veterinary software

Job description

Antioch Dog and Cat Hospital in Kansas City is seeking a Receptionist to be the Director of First Impressions, greeting clients, managing a multi-line phone system, and reflecting compassionate care.

You will coordinate care by maintaining accurate records, handling scheduling and payments, and supporting pet wellness education. This role offers growth within a supportive team and a comprehensive benefits package.