Compassionate Veterinary Receptionist — Flexible Hours

Stanley Veterinary Services, LLC; Overland Park, Northern (KS, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Stanley Veterinary Services, LLC in Overland Park is seeking a friendly receptionist to be the Director of First Impressions, greeting clients, answering calls, and guiding them with compassionate care while upholding the hospital's standards.

You will coordinate scheduling, manage medical records and payments, and serve as a key partner in pet wellness by educating clients about preventive care and services.

Qualifications

• Excellent customer service with a love for animals.
• Strong communication and organizational skills to multitask.
• Ability to work in a fast-paced environment with a team-first mindset.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Coordinate care: maintain medical records, manage appointment schedules, and handle payments.
• Advocate for pet health: educate clients on preventative care and hospital services.
• Embody compassion and empathy: be a calming presence for clients and pets alike.

Skills

Customer service

Communication

Organization

Empathy

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Stanley Veterinary Services, LLC in Overland Park is seeking a friendly receptionist to be the Director of First Impressions, greeting clients, answering calls, and guiding them with compassionate care while upholding the hospital's standards.

You will coordinate scheduling, manage medical records and payments, and serve as a key partner in pet wellness by educating clients about preventive care and services.