Compassionate Veterinary Front Desk Specialist

Vetpracticepartners; Peoria (IL); Hybride; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Onboarding and mentorship

Résumé du poste

Meadowbrook Veterinary Clinic in Peoria, Illinois is seeking a dedicated veterinary receptionist to welcome clients and patients, manage check-in/check-out, and support the front desk with professional, compassionate service. No veterinary-specific knowledge is required; comprehensive onboarding will be provided.

You will handle multi-line calls, schedule appointments, enter data into the practice management system, and collaborate with clinicians to ensure smooth daily operations while keeping

Qualifications

• Minimum 1 year of front desk or customer service experience in medical or veterinary settings.
• Strong verbal and written communication and active listening.
• Experience with appointment scheduling and POS.
• Proficient in Microsoft Office and comfortable learning new software.
• Reliable, punctual, and able to work independently and as part of a team.
• Genuine affinity for animals and comfort in a clinical setting.

Responsabilités

• Greet and check in clients and patients at the front desk.
• Answer and manage a multi-line telephone system.
• Process payments and schedule future appointments.
• Provide compassionate customer service during stressful times.
• Maintain accurate data entry and records in the practice management system.
• Communicate with clinical staff to relay messages and flag urgent issues.
• Keep reception and waiting area clean and welcoming.

Connaissances

Front desk experience

Customer service

Multi-line phone system

Data entry

Outils

Cornerstone PIMS

Avimark

ImproMed

eVetPractice

ezyVet

Description du poste

Meadowbrook Veterinary Clinic in Peoria, Illinois is seeking a dedicated veterinary receptionist to welcome clients and patients, manage check-in/check-out, and support the front desk with professional, compassionate service. No veterinary-specific knowledge is required; comprehensive onboarding will be provided.

You will handle multi-line calls, schedule appointments, enter data into the practice management system, and collaborate with clinicians to ensure smooth daily operations while keeping