Compassionate Veterinary Front Desk Specialist

veterinarypracticepartners; Creve Coeur (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off and 401(k)

Professional development

Employee pet discount

Job summary

Fox Creek Veterinary Hospital at Creve Coeur is seeking a skilled Veterinary Receptionist to serve as the primary contact for clients and their pets. The role balances administrative precision with warmth, handling high-volume front desk operations in a clinical setting.

Responsibilities include greeting clients, managing appointments, processing payments, and coordinating with veterinarians and staff to ensure a positive client experience.

Qualifications

• 1+ year of veterinary receptionist/front-desk experience preferred.
• Proficiency with veterinary practice management software.
• Knowledge of veterinary terms, vaccines, and basic procedures.
• Strong communication and multi-tasking abilities.

Responsibilities

• Greet clients and check in patients; verify and update records.
• Handle a multi-line phone system and assist with scheduling and inquiries.
• Process payments, post charges, and schedule follow-ups.
• Communicate medical information compassionately, including end-of-life discussions.
• Maintain accurate EMR/PIMS entries and data integrity.
• Coordinate with veterinarians and staff to ensure smooth patient flow.
• Keep reception area clean and welcoming.

Skills

Front desk experience

Customer service

Phone system management

EMR data entry

Tools

Cornerstone

Avimark

ImproMed

eVetPractice

ezyVet

Job description

Fox Creek Veterinary Hospital at Creve Coeur is seeking a skilled Veterinary Receptionist to serve as the primary contact for clients and their pets. The role balances administrative precision with warmth, handling high-volume front desk operations in a clinical setting.

Responsibilities include greeting clients, managing appointments, processing payments, and coordinating with veterinarians and staff to ensure a positive client experience.