Compassionate Veterinary Front Desk Coordinator

Duke Animal Hospital; Chicago (IL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Short-Term Disability

Employee Assistance Program (EAP)

Paid time off

Job summary

Duke Animal Hospital in Chicago is seeking a friendly, patient-focused Receptionist to greet clients, manage calls, schedule appointments, and handle payments. You will help coordinate care and support the medical team in a fast-paced, compassionate environment.

Applicants should love animals, have strong communication skills, and be comfortable using veterinary software. Some weekends and holidays may be required. Competitive benefits offered.

Qualifications

• Passion for providing excellent customer service.
• Exceptional communication skills for stressful situations.
• Strong organizational ability to prioritize in a fast-paced setting.

Responsibilities

• Be Director of First Impressions: manage multi-line phone system, greet clients, reflect compassionate care.
• Ensure seamless care coordination: maintain medical records, manage appointments, handle transactions.
• Educate clients on preventative care and hospital services to ensure best pet care.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary software

Flexible schedule

Tools

Veterinary software

Job description

Duke Animal Hospital in Chicago is seeking a friendly, patient-focused Receptionist to greet clients, manage calls, schedule appointments, and handle payments. You will help coordinate care and support the medical team in a fast-paced, compassionate environment.

Applicants should love animals, have strong communication skills, and be comfortable using veterinary software. Some weekends and holidays may be required. Competitive benefits offered.