Compassionate Veterinary Front Desk | Benefits Included

Veterinary Practice Partners; Annapolis (MD); On-site; USD 22,000 - 26,000; Full time

Job summary

Bay Ridge Animal Hospital is seeking a full-time Front-Desk Receptionist in Annapolis, MD to be the first contact for veterinary clients. You will provide excellent customer service, handle scheduling, and process payments in a fast-paced environment, ensuring a positive visit experience for both clients and their pets.

The role emphasizes clear communication, a calm demeanor, and a passion for animal care, with duties spanning greeting clients, managing appointments, and supporting daily

Qualifications

• Experience as veterinary receptionist required.
• Strong organizational and multitasking skills.
• Calm, professional demeanor when interacting with clients and pets.

Responsibilities

• Greet clients and their pets, manage sign-in, and escort to exam rooms.
• Process payments, handle POS transactions, and schedule future appointments.
• Answer calls for appointments and hospital inquiries; make reminder calls.
• Understand vaccination protocols and common veterinary terminology.
• Maintain cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Multitasking

Professional demeanor

Organizational skills

Job description

Bay Ridge Animal Hospital is seeking a full-time Front-Desk Receptionist in Annapolis, MD to be the first contact for veterinary clients. You will provide excellent customer service, handle scheduling, and process payments in a fast-paced environment, ensuring a positive visit experience for both clients and their pets.

The role emphasizes clear communication, a calm demeanor, and a passion for animal care, with duties spanning greeting clients, managing appointments, and supporting daily