Compassionate Veterinary Billing & Payments Coordinator

DoveLewis Veterinary Emergency and Specialty Hospital; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Paid time off

Veterinary discounts

Continuing education benefits

Job summary

DoveLewis Veterinary Emergency and Specialty Hospital is seeking a Financial Coordinator 1 to join our hospital support team. The role focuses on ensuring billing accuracy, preparing cost estimates, and guiding clients through payment options with empathy and professionalism.

Ideal candidates will have experience in billing/AR, strong attention to detail, and proficiency with accounting software and MS Office. A veterinary facility background is a plus.

Qualifications

• General knowledge of billing, accounts receivable and payment processing.
• Minimum of two years of experience working in customer service, with customer accounts, medical billing or equivalent.
• Experience in a veterinary facility and/or familiarity with veterinary terminology, medications, procedures a bonus!
• Strong attention to detail and accuracy.
• Excellent communication and organizational skills.
• Ability to handle confidential information with professionalism.
• Comfortable using accounting software and Microsoft Office.

Responsibilities

• Audit and verify client charges for accuracy.
• Prepare and update cost-of-care estimates.
• Process client and hospital payments.
• Review invoices and resolve routine billing issues.
• Track missed charges and help improve financial workflows.
• Communicate payment options and financial updates to clients.
• Assist with special projects and administrative support.

Skills

Customer service

Finance knowledge

Vet setting

Detail orientation

MS Office

Tools

Accounting software

Microsoft Office

Job description

DoveLewis Veterinary Emergency and Specialty Hospital is seeking a Financial Coordinator 1 to join our hospital support team. The role focuses on ensuring billing accuracy, preparing cost estimates, and guiding clients through payment options with empathy and professionalism.

Ideal candidates will have experience in billing/AR, strong attention to detail, and proficiency with accounting software and MS Office. A veterinary facility background is a plus.