Outreach Coordinator

DoveLewis Veterinary Emergency and Specialty Hospital; Portland (OR); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Student Loan Repayment

Public Service Loan Forgiveness

403b Plan

Vet discount

Medical Insurance

Dental Insurance

Vision Insurance

Paid vacation

Sick time

Holiday pay

Bereavement leave

Job summary

DoveLewis Veterinary Emergency and Specialty Hospital in Portland, OR, is seeking an Outreach Coordinator to join our community engagement team. You will nurture local referring veterinarian relationships, develop programs to increase hospital referrals, and help renew lapsed referrers while encouraging growth with current partners.

The role is hybrid, combining on-site work, remote work, and local travel, with a competitive salary range and benefits that support staff welfare and animal care.

Qualifications

• Bachelor’s degree in marketing, communications, or journalism; or AS degree from accredited vet tech program.
• 1–3 years in inside or outside sales or customer service.
• 1–3 years’ experience in the Animal Health Industry.
• Experience in a veterinary clinic is highly preferred.
• Reliable transportation is essential.
• Equivalent combo of experience or education will substitute.

Responsibilities

• Nurture and develop local referring veterinarian (rDVM) relations through consistent contact.
• Ensure awareness of and satisfaction with DoveLewis services and programs.
• Develop and implement effective ways to acquire hospital referrals.
• Renew lapsed referrers and encourage growth with current referrers.

Skills

Interpersonal skills

Conflict resolution

Customer service

Organization

Flexibility

Education

Bachelor’s degree in marketing, communications, or journalism

AS degree from accredited veterinary technician program

Job description

DoveLewis Veterinary Emergency and Specialty Hospital is hiring an Outreach Coordinator to join our community engagement team!

DoveLewis is one of the country’s largest single-location veterinary hospitals. As a non-profit with no private equity or corporate investors, we have built a collaborative community that is dedicated to serving every animal and every person who cares for them, including our staff! DoveLewis is also an AHAA-accredited, VECCS Level 1 Emergency and Specialty Hospital. With a team of 200+ people, including 13+ veterinary specialists and 6+ veterinary technician specialists, we have been providing world-class care for over 50 years.

As the Outreach Coordinator, you will nurture and develop local referring veterinarian (rDVM) relations through consistent contact to ensure awareness of and satisfaction with DoveLewis services and programs. In this position, you have an opportunity to develop and implement effective ways to acquire hospital referrals, including renewing lapsed referrers and encouraging growth in current referrers.

Salary range is $60k - $75k depending on education and experience.

This position will be hybrid with a combination of on-site work, remote work, and local travel.

Who we are looking for:

We are looking for a change oriented, curious, and dedicated person who strives for excellence, has great interpersonal and conflict resolution skills, and is excited about the opportunity to work with our Director of Community Engagement to increase our referring base! Teamwork, flexibility, organization, adaptability, and the ability to handle a fast-paced environment are all key traits for this role.

A genuine love of and respect for all animals is required, as is an appreciation of the human-animal bond.

• Bachelor’s degree in marketing, communications, or journalism, or AS degree from accredited veterinary technician program
• One to three years successful inside or outside sales or customer service experience.
• One to three years’ experience in the Animal Health Industry.
• Experience working in a veterinary clinic highly preferred.
• Reliable transportation is essential for this work.
• Any equivalent combination of experience or education will substitute.
  

What you can look forward to at DoveLewis:

• Being a part of a nonprofit organization that reinvests back into its staff, services, and resources with no investors looking for a payout.
• Student Loan Repayment Program (qualify in your first month!)
• Public Service Loan Forgiveness qualified employee
• 403b Plan with equitable employer contributions for all staff
• Generous veterinary discount
• Medical, Dental, and Vision Insurance
• $0 mental health copays
• Short-Term and Long-Term Disability
• Life Insurance
• Flexible Spending Account
• Paid vacation and sick time
• Holiday pay
• Bereavement leave, including time off when a pet family member passes away
  

DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug screen required.