Compassionate Vet Receptionist: Front Desk & Client Care

Hebron Animal Hospital; Hebron Estates (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401k

Life insurance

HSA

FSA

Paid vacation

Paid sick time

CE allowance

Tuition reimbursement

Career development

Referral bonus

Job summary

Hebron Animal Hospital in Hebron, KY seeks a veterinary receptionist to greet clients, manage phones and scheduling, process payments, and support a welcoming, efficient hospital environment.

The role emphasizes compassionate client interaction, clear communication, and multitasking in a fast-paced veterinary setting, with opportunities for growth and ongoing learning in veterinary technology and systems.

Qualifications

• Experienced in reception or client service; at least 1 year of veterinary experience is preferred.
• Compassionate, calm, and comfortable supporting clients during stressful situations.
• A strong communicator and team player.
• Highly organized and able to multitask in a fast-paced veterinary setting.
• Comfortable using computers and learning veterinary technology and systems.
• A self-starter who is eager to continue building veterinary knowledge and skills.

Responsibilities

• Greeting clients and patients with warmth and professionalism.
• Answering phones, emails, and client questions while directing concerns to the appropriate team member.
• Scheduling appointments to support an efficient veterinary hospital workflow.
• Checking clients in and out and processing payments.
• Helping maintain a clean, organized, and welcoming reception area.
• Providing compassionate and discreet emotional support to clients during difficult situations.
• Communicating veterinary recommendations and helping clients understand their next steps.
• Multitasking in a busy veterinary environment while maintaining excellent client service.

Skills

Reception experience

Compassionate communication

Team player

Highly organized

Computer skills

Learning veterinary systems

Job description

Hebron Animal Hospital in Hebron, KY seeks a veterinary receptionist to greet clients, manage phones and scheduling, process payments, and support a welcoming, efficient hospital environment.

The role emphasizes compassionate client interaction, clear communication, and multitasking in a fast-paced veterinary setting, with opportunities for growth and ongoing learning in veterinary technology and systems.