Compassionate Vet Receptionist & Client Concierge

Pontchartrain Animal Hospital; Slidell (LA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health insurance (Medical, dental, and

Vision

Life insurance

Disability

Employee Assistance Program (EAP)

401k

Paid time off

Job summary

Pontchartrain Animal Hospital in Slidell, LA is seeking a friendly Veterinary Receptionist / Client Service Representative to be the welcoming face of our practice. In this fast-paced role you will manage appointments, patient flow, and multi-line phones while delivering compassionate service to clients.

You will process transactions, provide information about our services, and support a team-focused office.

Qualifications

• 1+ years in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience required.

Responsibilities

• Greet clients and coordinate check-in/out.
• Manage appointment scheduling and daily patient flow.
• Answer multi-line phones and assist in person.
• Process payments and maintain accurate records.
• Provide information about services and support kennel/boarding when needed.

Skills

Customer service

Front desk

Phone system

Shepherd

Communication

Scheduling

Payments

Tools

Shepherd PM

Job description

Pontchartrain Animal Hospital in Slidell, LA is seeking a friendly Veterinary Receptionist / Client Service Representative to be the welcoming face of our practice. In this fast-paced role you will manage appointments, patient flow, and multi-line phones while delivering compassionate service to clients.

You will process transactions, provide information about our services, and support a team-focused office.