Compassionate Urgent Care Patient Advocate

HCA Healthcare, Inc.; Prosper (TX); Presencial; USD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits

Wellbeing support

Time away from work

Savings and retirement resources

Education support

Additional benefits

Resumo da oferta

HCA Healthcare, Inc. is seeking a Patient Care Representative to join our CareNow team. The role focuses on patient check-in, insurance verification, and accurate handling of demographic information in a fast-paced clinic environment.

You will answer phones, provide information, and ensure complete documentation while following established procedures and care standards. A strong customer service mindset and familiarity with multiple computer programs are essential to success.

Qualificações

• 1 year of clinical experience in a patient care setting preferred.
• BLS certification within 30 days of start required.
• Strong customer service and communication skills.
• Ability to navigate multiple computer programs.

Responsabilidades

• Check-in patients in a timely manner and follow Web Check-in procedures.
• Answer clinic phone calls and provide information or referrals as needed.
• Verify insurance timely and accurately.
• Follow the occupational client’s preference card and procedures.
• Review patient paperwork to ensure completeness and collect insurance/demographic information.
• Complete Daily Balance Checklist after each shift including payment documentation.

Conhecimentos

Clinical experience

BLS certification

Customer service

Software proficiency

Military MOS matches

Ferramentas

Multiple software programs

Descrição da oferta de emprego

HCA Healthcare, Inc. is seeking a Patient Care Representative to join our CareNow team. The role focuses on patient check-in, insurance verification, and accurate handling of demographic information in a fast-paced clinic environment.

You will answer phones, provide information, and ensure complete documentation while following established procedures and care standards. A strong customer service mindset and familiarity with multiple computer programs are essential to success.