Compassionate Shelter Guest Advocate

Friendship Shelter, Inc.; Laguna Beach (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Friendship Shelter, Inc. is seeking a Guest Advocate to provide compassionate, person-centered support to guests in the ASL program. The role focuses on safety, environment, and empowerment, building trusting relationships while guiding guests toward housing and self-sufficiency goals.

Responsibilities include data entry, referrals, crisis intervention, and daily documentation. The position emphasizes teamwork, Harm Reduction principles, and living skills development within a recovery-oriented

Qualifications

• Excellent communication and interpersonal abilities.
• Ability to work independently in a fast-paced shelter.
• Ability to multitask and manage competing needs.

Responsibilities

• Maintain safety and security in the shelter at all times.
• Provide administrative and facility support (data entry, filing, light cleaning).
• Assist guests with housing and employment searches and referrals, including on-site help.

Skills

Communication skills

Independent work

Multi-tasking

Conflict resolution

Crisis de-escalation

Job description

Friendship Shelter, Inc. is seeking a Guest Advocate to provide compassionate, person-centered support to guests in the ASL program. The role focuses on safety, environment, and empowerment, building trusting relationships while guiding guests toward housing and self-sufficiency goals.

Responsibilities include data entry, referrals, crisis intervention, and daily documentation. The position emphasizes teamwork, Harm Reduction principles, and living skills development within a recovery-oriented