Compassionate Shelter Front Desk Advocate

Okcnp; Oklahoma City (OK); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

City Care is seeking an Administrative Support Advocate in Oklahoma City to provide front-desk and clerical support while guiding guests to housing resources. You will help maintain a calm, welcoming reception, answer calls, log bed reservations, and collaborate with staff to connect guests with services that promote housing stability and recovery.

The role requires a compassionate, patient communicator with strong organizational skills and the ability to multitask in a dynamic,

Qualifications

• High School diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong customer service and crisis management abilities.
• Ability to multitask and work in a team.

Responsabilités

• Answer incoming calls and provide information about shelter services.
• Take and document bed reservation requests using established procedures.
• Receive, log, and sort incoming mail for shelter residents.
• Coordinate with staff on donations and urgent needs; assist with events.
• Maintain a tidy, welcoming reception space and assist with special projects.

Connaissances

Verbal communication

Written communication

Customer service

Calm under crisis

Teamwork

Formation

High School diploma or equivalent

Outils

Microsoft Office

Description du poste

City Care is seeking an Administrative Support Advocate in Oklahoma City to provide front-desk and clerical support while guiding guests to housing resources. You will help maintain a calm, welcoming reception, answer calls, log bed reservations, and collaborate with staff to connect guests with services that promote housing stability and recovery.

The role requires a compassionate, patient communicator with strong organizational skills and the ability to multitask in a dynamic,