Receptionist

Thespringsrh; Rochester Hills (MI); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay rates

Weekly staff appreciation and raffles

Advancement opportunities

Job summary

The Springs at Rochester Hills seeks a customer-focused Receptionist & Medical Records professional to welcome residents, families, and visitors with professionalism and integrity. You will manage phone inquiries, assist with daily offices tasks, and support the team with accurate records processing.

Ideal candidates have a year of receptionist/customer service experience, strong communication skills, and a high school diploma or equivalent; advanced degrees are a plus.

Qualifications

• One year of customer service or receptionist experience preferred.
• Strong communication and interpersonal skills for diverse populations.
• Fast-paced environment with multiple priorities and deadlines.

Responsibilities

• Direct visitors and maintain daily office functions in a busy senior care setting.
• Handle phone calls and respond to inquiries promptly and professionally.
• Demonstrate proficiency in Word, Excel, and Outlook.
• Maintain confidential medical records in compliance with HIPAA regulations.
• Provide administrative support including mail distribution, filing, and data entry.

Skills

Customer service

Reception duties

Communication skills

Interpersonal skills

Office software

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Receptionist & Medical Records

The Springs at Rochester Hills

The Springs at Rochester Hills Rehab & Nursing Center is seeking a highly skilled and customer-focused Receptionist & Medical Records to join our dedicated team. As a valued member of our staff, you will be responsible for providing exceptional service to our residents, families, and visitors while maintaining the highest standards of professionalism and integrity.

Key Responsibilities

• Direct visitors and maintain daily office functions in a busy senior care setting
• Handle phone calls and respond to inquiries in a timely and professional manner
• Demonstrate proficiency in popular office software such as Word, Excel, and Outlook
• Maintain accurate and up-to-date medical records, ensuring confidentiality and compliance with HIPAA regulations
• Provide administrative support to our team, including mail distribution, filing, and data entry

Ideal Candidate

• One year experience in a customer service or receptionist role preferred
• Strong communication and interpersonal skills, with the ability to work effectively with diverse populations
• High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
• Ability to work in a fast-paced environment with multiple priorities and deadlines

What We Offer

• Competitive pay rates!
• Weekly staff appreciation and attendance raffles!
• Advancement opportunities

About Us

The Springs at Rochester Hills is a full continuum of care provider, offering a range of services including temporary respite care, long-term skilled nursing, hospice services, and short-term rehabilitation. Our team is dedicated to providing exceptional care and support to our residents and their families.

Join Our Team

If you are a customer-focused individual with excellent communication skills and a strong attention to detail, we invite you to apply for this exciting opportunity. The Springs at Rochester Hills is an equal opportunity employer and welcomes applications from candidates from diverse backgrounds.