Compassionate Peer Support & Wellness Specialist I

Paycom - ATS; Victorville (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Paycom - ATS is hiring a Peer Support Specialist to assist Wellness Center participants with emotional support, mentorship, and daily program operations. Duties include safety checks, crisis response, intake support, and maintaining hygiene in shared spaces.

The role emphasizes recovery, stability, and independent living, with a focus on HIPAA-compliant confidentiality and respectful engagement with participants and staff alike.

Qualifications

• High school diploma or equivalent required.
• Experience supporting individuals facing mental health challenges, housing instability, or homelessness preferred.
• Valid California driver's license required; BLS certification preferred.

Responsibilities

• Ensure participant safety through on-site supervision and wellness checks.
• Enforce program rules and handle behavioral issues appropriately.
• Assist with intake, sanitation, and bed assignments.
• Distribute supplies and perform routine janitorial tasks.
• Conduct COVID symptom screenings and respond to emergencies.
• Support de-escalation and crisis resolution for distressed participants.
• Collaborate with on-site security and monitor activity.
• Complete incident logs and HMIS documentation; assist with reports.
• Attend trainings, team meetings, and house gatherings; plan life skills workshops.

Skills

Crisis de-escalation

Trauma-informed care

HIPAA compliance

Communication

Empathy

Documentation

Team collaboration

Reliability

Adaptability

Local housing resources

Shelter policies

Boundaries

Education

High School Diploma or equivalent

Job description

Paycom - ATS is hiring a Peer Support Specialist to assist Wellness Center participants with emotional support, mentorship, and daily program operations. Duties include safety checks, crisis response, intake support, and maintaining hygiene in shared spaces.

The role emphasizes recovery, stability, and independent living, with a focus on HIPAA-compliant confidentiality and respectful engagement with participants and staff alike.