Empathetic Guide for Life-Changing TMS Care

Serenity Healthcare; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Excellent medical, dental, and vision benefits

401(k) retirement plan

10 PTO days (15 after a year)

10 paid holidays

3-day workweek

Job summary

A mental health care provider in Austin is seeking a Patient Educator to support individuals undergoing TMS therapy. In this role, you will help patients understand their treatment options while providing emotional support. Ideal candidates will have strong people skills and 2+ years in customer-facing roles. This position offers a rewarding work experience with a 3-day workweek, competitive pay, and excellent benefits including substantial medical coverage.

Qualifications

• 2+ years in a customer-facing role in support, hospitality, or sales.
• Comfortable listening without judgment and building trust naturally.
• Ability to handle details with care.

Responsibilities

• Teach patients about TMS therapy.
• Listen and document mental health symptoms.
• Support patients emotionally throughout treatment.

Skills

Strong people skills

Good communication

Multitasking in a fast-paced environment

Organizational skills

Education

High school diploma or equivalent

Certifications in customer service, healthcare, or mental health

Job description

A mental health care provider in Austin is seeking a Patient Educator to support individuals undergoing TMS therapy. In this role, you will help patients understand their treatment options while providing emotional support. Ideal candidates will have strong people skills and 2+ years in customer-facing roles. This position offers a rewarding work experience with a 3-day workweek, competitive pay, and excellent benefits including substantial medical coverage.