Compassionate Patient Services Concierge

Mercy; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

Tuition support

Retirement plan with company match

Job summary

Mercy is seeking a Patient Service Representative to greet patients, schedule appointments, and perform clerical tasks onsite in Saint Louis, MO. The role emphasizes compassionate service and professional conduct aligned with Mercy standards.

This full-time, onsite position runs with daytime hours, typically Monday through Friday, 8:00am–4:30pm, and requires a high school diploma or equivalent with no prior experience necessary.

Qualifications

• High school diploma or equivalent.
• No prior experience required.

Responsibilities

• Greets and appropriately directs patients in a courteous manner via phone calls or direct contact.
• Schedules appointments and updates demographic information, checks patients in and out.
• Maintains waiting room.
• Performs general clerical duties as needed.

Skills

Front desk skills

Customer service

Phone etiquette

Communication skills

Education

High school diploma or equivalent

Job description

Mercy is seeking a Patient Service Representative to greet patients, schedule appointments, and perform clerical tasks onsite in Saint Louis, MO. The role emphasizes compassionate service and professional conduct aligned with Mercy standards.

This full-time, onsite position runs with daytime hours, typically Monday through Friday, 8:00am–4:30pm, and requires a high school diploma or equivalent with no prior experience necessary.