Compassionate Patient Registration Specialist (PRN)

R1 RCM; Pensacola (FL); On-site; USD 45,847,000 - 60,460,000; Part time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration at Ascension Sacred Heart Pensacola. This PRN, part‑time role involves helping patients navigate registration, gathering accurate information, and answering questions with empathy.

Training is provided, and on‑call shifts include day, evening, and overnight availability. Base pay ranges from $16.00 to $21.10 per hour, with the usual variance by role, location, and experience.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Strong customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration at Ascension Sacred Heart Pensacola. This PRN, part‑time role involves helping patients navigate registration, gathering accurate information, and answering questions with empathy.

Training is provided, and on‑call shifts include day, evening, and overnight availability. Base pay ranges from $16.00 to $21.10 per hour, with the usual variance by role, location, and experience.