Patient Access Associate I — Compassionate Registration Pro

R1-Rc; Waco (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for Ascension Providence Health Center in Waco, TX.

This entry-level, PRN role involves guiding patients through the registration process, answering questions with clarity, and gathering essential information in a fast-paced hospital setting. We provide training on healthcare workflows and insurance processes, and you’ll be part of a supportive team working alongside clinicians and emergency staff while you gain a

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Strong customer service experience

Effective communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for Ascension Providence Health Center in Waco, TX.

This entry-level, PRN role involves guiding patients through the registration process, answering questions with clarity, and gathering essential information in a fast-paced hospital setting. We provide training on healthcare workflows and insurance processes, and you’ll be part of a supportive team working alongside clinicians and emergency staff while you gain a