Compassionate Patient Financial Navigator

Brown Medicine; Oregon; Hybrid; USD 29,000 - 48,000; Full time

Job summary

Brown University Health Cancer Institute seeks a patient financial navigator to liaison with patients and families to determine portions of medical expenses and secure resources for payment.

Responsibilities include verifying insurance coverage, obtaining authorizations, negotiating payment plans, and coordinating with insurance denials and public assistance programs to minimize financial barriers for care.

Qualifications

• Knowledge of third-party coverage, prior authorization processes, referrals and resources.
• Clear knowledge of CPT/ICD and registration information.
• Strong interpersonal skills to communicate with patients, families, and health staff.
• Ability to operate a computer to access information and maintain records.

Responsibilities

• Advocate for patients and families to resolve outstanding accounts.
• Arrange and negotiate payment plans; advise on available resources.
• Interview patients to assess financial/depencies for eligibility for assistance programs.
• Obtain documentation for public assistance and maintain program records.
• Verify insurance coverage and obtain pre-authorizations as needed.
• Coordinate with insurers to resolve denials and secure authorizations.

Skills

Third-party coverage knowledge

CPT/ICD terminology

Interpersonal communication

Computer literacy

Job description

Brown University Health Cancer Institute seeks a patient financial navigator to liaison with patients and families to determine portions of medical expenses and secure resources for payment.

Responsibilities include verifying insurance coverage, obtaining authorizations, negotiating payment plans, and coordinating with insurance denials and public assistance programs to minimize financial barriers for care.