Compassionate Patient Check-In Specialist

R1 RCM Holdco Inc.; United States; On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. in Austin is hiring a Customer Service Representative (Patient Registration) for the Maternity area. This full-time role covers Sunday to Tuesday, 10:00 AM to 10:00 PM and Wednesday 10:00 AM to 4:00 PM, supporting patients as they check into the hospital and enter required information accurately while listening with compassion.

You do not need healthcare experience; training will be provided. You must be comfortable with fast-paced, high-volume workflows, multitasking across multiple

Qualifications

• High School Diploma or GED is required.
• Excellent customer service experience.
• Basic computer multitasking and typing skills are required.

Responsibilities

• Check patients into the hospital at registration.
• Answer phones and collect patient information accurately and quickly.
• Input information across multiple screens and programs.
• Listen with compassion to address fears and questions during registration.

Skills

Customer service

Typing

Multitasking

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Austin is hiring a Customer Service Representative (Patient Registration) for the Maternity area. This full-time role covers Sunday to Tuesday, 10:00 AM to 10:00 PM and Wednesday 10:00 AM to 4:00 PM, supporting patients as they check into the hospital and enter required information accurately while listening with compassion.

You do not need healthcare experience; training will be provided. You must be comfortable with fast-paced, high-volume workflows, multitasking across multiple