Compassionate Patient Care Technician (CNA-Preferred)

Mercycare; Cedar Rapids (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Mercycare is hiring a Patient Care Technician to support patient-centered care under the supervision of a licensed nurse. Duties include safe patient handling, accurate handoffs, and real-time documentation.

The role emphasizes communication, privacy, and efficient task prioritization in a fast-paced setting. Prior CNA or health-support training is preferred, with emphasis on safety and compassionate care.

Qualifications

• Requires a high school diploma or equivalent; CNA/Health Support certification preferred.
• Healthcare training or active enrollment in a related program is advantageous.
• Strong communication and interpersonal skills with patients, families and staff.

Responsibilities

• Provide safe and effective patient care under licensed nurse supervision.
• Communicate patient information during handoffs and with family and co-workers.
• Document patient care in real time and maintain patient privacy.
• Observe changes in patient condition and report to the licensed nurse.
• Prioritize daily tasks and support department needs in a fast-paced environment.
• Ensure room and department cleanliness and readiness for procedures.

Skills

Customer service

Communication

Phone etiquette

Multitasking

Stress management

Education

High School diploma or equivalent

CNA/Health Support cert program (preferred)

2 years in a bachelor’s program (preferred)

Tools

Computer navigation

Job description

Mercycare is hiring a Patient Care Technician to support patient-centered care under the supervision of a licensed nurse. Duties include safe patient handling, accurate handoffs, and real-time documentation.

The role emphasizes communication, privacy, and efficient task prioritization in a fast-paced setting. Prior CNA or health-support training is preferred, with emphasis on safety and compassionate care.