Compassionate Patient Care Coordinator for Integrated Therapy

Falling Waters Injury & Health Management Center; Bend (OR); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan with company match

Job summary

Falling Waters Injury & Health Management Center in Bend, OR seeks a Patient Care Coordinator to be the welcoming, steady presence from the first phone call through the last visit. You will coordinate care, manage appointments, and facilitate communication between patients and providers to ensure seamless, compassionate service.

Join a dedicated healthcare team offering competitive pay and comprehensive benefits including medical, dental, vision, and a retirement plan with company match.

Qualifications

• Experience coordinating patient appointments and managing schedules.
• Clear, empathetic communication with patients and healthcare providers.
• Proven ability to maintain accurate and confidential patient records.
• Strong organizational skills and ability to juggle multiple schedules and priorities.
• Assist patients in understanding their care plans and addressing concerns.
• Collaborate with healthcare teams to improve patient outcomes.
• Monitor patient progress and ensure continuity of care.
• Proficiency with computer software and practice management systems.
• Calm, detail-oriented approach to catch small issues before they arise.
• Collaborative mindset within a multidisciplinary care team.

Responsibilities

• Serve as first point of contact for patients and set a warm, professional tone.
• Coordinate and manage appointments across chiropractors and physical therapy providers.
• Facilitate communication to keep treatment plans, referrals, and follow-ups on track.
• Maintain HIPAA-compliant patient records with accuracy and confidentiality.
• Assist patients in understanding personalized care plans aligned with goals.
• Provide empathetic support and address patient concerns.
• Collaborate with the care team to streamline processes and improve outcomes.
• Monitor progress and follow up on care plans to ensure continuity of care.
• Maintain clinic aesthetics and ambiance.
• Handle patient accounts, collections, and sales.

Skills

Appointment coordination

Empathetic communication

Medical records privacy

Organizational skills

Care plan understanding

Team collaboration

Attention to detail

Patient account handling

Tools

Office software

Job description

Falling Waters Injury & Health Management Center in Bend, OR seeks a Patient Care Coordinator to be the welcoming, steady presence from the first phone call through the last visit. You will coordinate care, manage appointments, and facilitate communication between patients and providers to ensure seamless, compassionate service.

Join a dedicated healthcare team offering competitive pay and comprehensive benefits including medical, dental, vision, and a retirement plan with company match.