Compassionate Patient Billing & Collections Specialist

Sidney Regional Medical Center; Sidney, Northern (NE, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Education reimbursement

401(k) match

Health insurance

Life and disability insurance

Job summary

Sidney Regional Medical Center in Sidney, Nebraska, is seeking a patient account specialist to join our Patient Financial Services team. You will handle billing inquiries, payment options, and account collection processes while ensuring compassionate, accurate service for our patients.

Responsibilities include documenting estimates, processing refunds, and assisting with charity care and payment plans. Join a close-knit team dedicated to high-quality patient care and financial integrity.

Qualifications

• High school graduate or GED.
• Healthcare billing experience is a plus but not required.
• Willingness to grow within the healthcare revenue cycle.

Responsibilities

• Provide excellent customer service to patients with billing questions.
• Review account balances and ensure patient responsibility before contacting for payments.
• Explain billing statements, charges, and insurance payments to patients clearly and accurately.
• Post payments and reconcile daily balances.
• Submit accounts to collections following established guidelines and timelines.
• Assist with charity care applications and payment plans as needed.
• Maintain current knowledge of billing regulations and compliance.

Skills

Attention to detail

Customer service

Communication

Problem solving

Education

High school diploma or GED

Tools

Billing software

Microsoft Excel

EHR systems

Job description

Sidney Regional Medical Center in Sidney, Nebraska, is seeking a patient account specialist to join our Patient Financial Services team. You will handle billing inquiries, payment options, and account collection processes while ensuring compassionate, accurate service for our patients.

Responsibilities include documenting estimates, processing refunds, and assisting with charity care and payment plans. Join a close-knit team dedicated to high-quality patient care and financial integrity.