Compassionate Patient Access Specialist

Sheridan Memorial Hospital; Sheridan (WY); On-site; USD 24,796 - 33,062; Full time

Job summary

Sheridan Memorial Hospital invites applications for a Patient Access Registrar. The role focuses on delivering a 5-star patient experience and supporting the Revenue Cycle by accurately gathering demographic and insurance information while maintaining a welcoming environment for patients and guests arriving for care.

Responsibilities include preregistration, registration, routing or escorting patients, explaining consent and rights forms, and ensuring HIPAA compliance.

Qualifications

• Six months of customer service experience or more.
• Knowledge of insurances and healthcare billing is preferred.
• Ability to work any day of the week, including holidays.
• Keyboarding, filing, and basic office procedures are a plus.

Responsibilities

• Greet and preregister patients; register and route or escort as needed.
• Collect demographic, emergency and insurance information accurately.
• Provide courteous telephone communication and establish rapport with patients and staff.
• Explain forms and obtain signatures, respond to questions professionally.
• Perform financial clearance and insurance verification with good customer service.
• Demonstrate proficient use of the EMR and accurate documentation.

Skills

Customer service

Phone etiquette

Interpersonal skills

Communication

Education

High school diploma or equivalent

Tools

EMR system

Job description

Sheridan Memorial Hospital invites applications for a Patient Access Registrar. The role focuses on delivering a 5-star patient experience and supporting the Revenue Cycle by accurately gathering demographic and insurance information while maintaining a welcoming environment for patients and guests arriving for care.

Responsibilities include preregistration, registration, routing or escorting patients, explaining consent and rights forms, and ensuring HIPAA compliance.