Compassionate Patient Access & Registration Specialist

Winnebago Comprehensive Healthcare System; Northern (KY); Hybrid; USD 37,000 - 46,000; Full time

Job summary

Winnebago Comprehensive Healthcare System is seeking a Patient Access Representative to perform registration and eligibility duties across the hospital departments. The role requires strong data entry, privacy awareness, and proficiency with Meditech EHR.

The position involves interviewing patients, verifying insurance, and maintaining accurate demographics and records while providing compassionate customer service in a fast-paced environment.

Qualifications

• High school diploma or equivalent plus 2 years of healthcare experience.
• Knowledge of eligibility requirements and privacy regulations.
• Familiarity with medical terminology and patient interviews.
• Experience with electronic health record systems and third-party resources.

Responsibilities

• Assist in patient registration and eligibility processing.
• Schedule appointments using Meditech EHR for multiple departments.
• Interview patients to determine eligibility and create/reactivate records.
• Verify third-party insurance coverage and demographics.
• Prepare charts and assist with monthly reports to Supervisor.
• Ensure correct medical record numbers and accurate data entry.

Skills

Healthcare experience

Medical terminology

Privacy compliance

Interview techniques

Customer service

Data entry

Phone etiquette

Teamwork

Education

High School Diploma or GED

Tools

Meditech EHR

Capstone

EHR systems

Job description

Winnebago Comprehensive Healthcare System is seeking a Patient Access Representative to perform registration and eligibility duties across the hospital departments. The role requires strong data entry, privacy awareness, and proficiency with Meditech EHR.

The position involves interviewing patients, verifying insurance, and maintaining accurate demographics and records while providing compassionate customer service in a fast-paced environment.