Compassionate Patient Access & Scheduling Specialist

Memorial Hermann; United States; On-site; USD 42,000 - 58,000; Full time

Job summary

Memorial Hermann is hiring for a patient access/appointment scheduling role. The position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments.

The role emphasizes accuracy, timely data entry, and effective communication with patients and staff to maintain financial integrity and high-quality care. The ideal candidate will have at least two years of hospital or customer service experience, strong typing skills, and

Qualifications

• Two years of experience in a hospital or customer service setting.
• Ability to multi-task.
• Proficient typing/keyboard skills.

Responsibilities

• Schedule patient appointments and enter required information into the computer system accurately and timely.
• Obtain demographic, insurance and financial information from patient or guarantor.
• Verify insurance eligibility and benefits; obtain required notifications and authorizations.
• Post payments in the computer system and generate patient receipts.
• Monitor and resolve patient account issues; communicate with patients, families and staff as needed.

Skills

Hospital experience

Customer service

Multi-tasking

Typing

Education

High School Diploma or GED

Job description

Memorial Hermann is hiring for a patient access/appointment scheduling role. The position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments.

The role emphasizes accuracy, timely data entry, and effective communication with patients and staff to maintain financial integrity and high-quality care. The ideal candidate will have at least two years of hospital or customer service experience, strong typing skills, and