Compassionate Patient Access & Registration Specialist

CommonSpirit Health; Bismarck (ND); On-site; USD 23,000 - 33,000; Full time

Job summary

CHI St. Alexius Health in Bismarck, ND is hiring a Patient Access Representative to guide patients through registration and admitting processes, ensuring accurate demographics and insurance data.

You will use multiple hospital systems to schedule, document, and verify information, while maintaining HIPAA compliance and delivering compassionate, patient-centered care in a fast-paced environment. The role emphasizes attention to detail, data accuracy, and teamwork to support timely care across

Qualifications

• High school diploma or GED required.
• Basic administrative and computer skills: Word, Excel, email, data entry.
• Provide patient care or operate equipment that touches patient.

Responsibilities

• Patient Access & Registration: Execute accurate patient registration, including demographic entry, insurance verification, and comprehensive electronic health record (EHR) documentation across all assigned access points.
• Scheduling & Documentation Management: Manage patient appointments and ensure all medical records and registration documents are scanned, indexed, and processed in compliance with organizational standards.
• Financial Counseling & Revenue Cycle: Communicate patient financial responsibilities clearly using established scripts, provide cost estimates, and collect payments at the time of service.
• Problem Resolution & Communication: Provide high-quality support via phone and in-person channels, resolving routine registration or insurance discrepancies while escalating complex issues as needed.
• Operational Efficiency & Collaboration: Utilize multiple software systems to maintain workflow productivity, actively participating in team meetings and huddles to meet established service standards.
• Compliance & Professionalism: Adhere strictly to HIPAA and privacy regulations while maintaining a professional, patient-centered environment and providing cross-functional coverage as required.

Skills

Data entry

Reception/telephone skills

Administrative skills

Microsoft Word

E-mail

Excel

Education

High school diploma or GED

Job description

CHI St. Alexius Health in Bismarck, ND is hiring a Patient Access Representative to guide patients through registration and admitting processes, ensuring accurate demographics and insurance data.

You will use multiple hospital systems to schedule, document, and verify information, while maintaining HIPAA compliance and delivering compassionate, patient-centered care in a fast-paced environment. The role emphasizes attention to detail, data accuracy, and teamwork to support timely care across