Patient Access Specialist: Registration & Scheduling

CHI St Alexius Bismarck; Bismarck (ND); On-site; USD 38,000 - 52,000; Full time

Job summary

CHI St. Alexius Health in Bismarck, ND seeks a Patient Access Representative to guide patients and teams through registration and admitting processes, ensuring accurate data across hospital access points and compliant workflows.

You will handle scheduling, documentation, and financial counseling, while resolving data discrepancies and delivering compassionate care in a fast-paced setting.

Qualifications

• High school diploma or GED required.
• Basic administrative and computer skills, reception, telephone answering, data entry.
• Provide patient care or operate equipment that touches patient.

Responsibilities

• Execute accurate patient registration across access points with demographic entry, insurance verification, and EHR documentation.
• Manage patient appointments and ensure records are scanned and processed per standards.
• Communicate financial responsibilities, provide cost estimates, and collect payments at service time.
• Provide high-quality support via phone and in-person channels, resolving routine issues and escalating complex ones.
• Use multiple software systems to maintain workflow and participate in team meetings to meet service standards.
• Adhere to HIPAA and privacy regulations while maintaining a patient-centered environment.

Skills

Patient access

Registration

Scheduling

Financial counseling

Data accuracy

HIPAA compliance

Education

High school diploma or GED

Job description

CHI St. Alexius Health in Bismarck, ND seeks a Patient Access Representative to guide patients and teams through registration and admitting processes, ensuring accurate data across hospital access points and compliant workflows.

You will handle scheduling, documentation, and financial counseling, while resolving data discrepancies and delivering compassionate care in a fast-paced setting.