Patient Access Specialist – Compassionate Front Desk

100 LCMC Health; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

100 LCMC Health in New Orleans area is seeking a Patient Access Associate to greet patients, schedule appointments, register patients, verify information, and guide them through check-in with care and confidentiality. You will scan documents, explain financial responsibilities, and collect payments when appropriate, contributing to a smooth, respectful patient experience.

This role supports East Jefferson General Hospital and the LCMC Health community, emphasizing empathy, professionalism, and

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Scan and maintain required documentation.
• Explain financial responsibilities and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Healthcare environment

Education

High School Diploma or GED

Job description

100 LCMC Health in New Orleans area is seeking a Patient Access Associate to greet patients, schedule appointments, register patients, verify information, and guide them through check-in with care and confidentiality. You will scan documents, explain financial responsibilities, and collect payments when appropriate, contributing to a smooth, respectful patient experience.

This role supports East Jefferson General Hospital and the LCMC Health community, emphasizing empathy, professionalism, and