Compassionate Patient Access Pro: Registration & Scheduling

CHI St Anthony Hospital; Pendleton (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

CHI St. Anthony Hospital in Pendleton, OR seeks a Patient Access Representative to be the primary contact for patient registration, demographics, and insurance data across hospital access points.

You will use multiple systems to document patient information, troubleshoot discrepancies, and support high-volume workflows while delivering compassionate, compliant service. Collaborate with the healthcare team to uphold the hospital's mission and values and ensure seamless operations.

Qualifications

• High School Diploma or GED required.
• Preferred: one year healthcare experience in patient access setting.
• Knowledge of patient registration procedures and documentation, health insurance payers, and real-time insurance eligibility verifications.

Responsibilities

• Register patients across access points with accurate demographics and insurance data.
• Scan, index, and manage patient documents for registration and billing workflows.
• Explain financial responsibilities to patients and collect payments when appropriate.
• Schedule, confirm, and update patient appointments.
• Resolve routine registration and insurance discrepancies; assist via phone and other channels.

Education

High School Diploma or GED

Job description

CHI St. Anthony Hospital in Pendleton, OR seeks a Patient Access Representative to be the primary contact for patient registration, demographics, and insurance data across hospital access points.

You will use multiple systems to document patient information, troubleshoot discrepancies, and support high-volume workflows while delivering compassionate, compliant service. Collaborate with the healthcare team to uphold the hospital's mission and values and ensure seamless operations.