Compassionate Oncology Front Desk Coordinator

US Oncology Network-wide Career Opportunities; Ardmore (PA); On-site; USD 32,000 - 45,000; Full time

Job summary

Alliance Cancer Specialists is hiring a Patient Services Coordinator to welcome patients, manage front desk operations, handle calls, and support clinical staff with scheduling and documentation.

Ideal candidates will have a high school diploma, 18+ months of front medical office experience, and proficiency with Microsoft Office and scheduling software. The role is onsite, with emphasis on accuracy, empathy, and teamwork.

Qualifications

• High school diploma or equivalent required.
• Minimum 18 months front medical office experience including insurance forms and scheduling software.
• Proficiency with Microsoft Office (Outlook, Word, Excel) required.
• Knowledge of scheduling workflows and clinical staff coordination preferred.

Responsibilities

• Greet patients and visitors professionally and manage front desk tasks.
• Check in patients, verify information, collect co-pays and scan forms.
• Answer phone calls, route inquiries, and relay messages accurately.
• Schedule procedures and outside consults after physician orders.
• Maintain lobby organization and ensure forms and forms stock are available.
• Adhere to HIPAA and confidentiality requirements.

Skills

Customer service

Communication

Adaptability

Detail-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Scheduling software

Job description

Alliance Cancer Specialists is hiring a Patient Services Coordinator to welcome patients, manage front desk operations, handle calls, and support clinical staff with scheduling and documentation.

Ideal candidates will have a high school diploma, 18+ months of front medical office experience, and proficiency with Microsoft Office and scheduling software. The role is onsite, with emphasis on accuracy, empathy, and teamwork.